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How to Send and Receive Emails in Gridlex Zip?

Published | Feb. 7, 2023, 10:13 a.m.

The ability to send and receive emails in a helpdesk system is critical for effective customer support, allowing quick and convenient communication and improving response times and customer satisfaction. It centralizes all correspondence and enhances customer collaboration through ticket status updates. Email integration with other support channels provides a seamless experience for customers to reach support, leading to improved satisfaction and overall productivity. This video will demonstrate how to Send and Receive Emails in Gridlex Zip.
If you need any help with any feature, data migration of your old data, or anything at all, just email apps@gridlex.com and our team will be here to help you. Remember, that one of Gridlex’s core values is Customer Success. We want you to be successful.